cupshe customer service email

and Beautiful swimsuits, cover ups and fabrics. Get Free Gift With 1 Select Item Order. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? Terms of use I ordered a swimming costume, but quickly realised i had entered the wrong size. I would recommend using Cupshe, their customer service is very good. Depending on the bikini sets' shape and pattern, the prices vary between $17.99 and $32.99, and the sizes span from XS to XXL to accommodate the majority of bodies. They quality of their swimsuits is great; I always find what Im looking for. and Get ready to see some cute styles heading your way! However, the sizing for plus size runs small. Stay away from this company. The brand often runs sales and promotions that can save you money on your purchases. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. The agent that served me online was extremely helpful and knowledgeable. Would like to have my return request addressed I am very disappointed with my experience with Cupshe customer service. Cupshe.com Shipping & Delivery Time in the US. Highly recommend. Refer a friend and earn rewards! Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. We will definitely continue to use cupshe in the future. It seemed like I bought them one day and they were here within a couple of days. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. Coupons is very simple to use, which is for the convenience of consumers. The fit is perfect and the bikini is exactly like the photo and what I expected. I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! All of the suits arrived and were as described and pictured on the website. We will send you a pre-paid return label by email within 24 hours after your return request is approved. If you've received a package with an item missing, it's most likely one of two things: 1) To get your orders to you as fast as possible, some orders may arrive in separate packages. Everything I have ordered from this company has been great. Try them I think you will be happy if you do!! Many options if the item you ordered doesnt work out. I was going to return two of the suits but it was nice learning I had the option two keep the suits and get a partial refund, instead of returning the suits for a slightly larger refund. I'll definitely look at Cupshe next time I want a bikini. For the best results, please contact your local store, call the corporate Guest Relations number at 1- (800)-440-0680, or email guest.service@target.com. Please print the label and tape it on your return package. 1. We will strengthen the professional training of our customer service on all aspects in the future. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. 1. Enjoy $5 Off $65+ Orders. Is this your company? I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. I had a coupon that expired. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Thank you Cupshe! Customer service is fabulous. Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns. Prices are fair, styles are great. I had high hopes for the third but I didn't like how it fit. I received swim suit and it was exactly as advertised. We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. 2 bikinis and 1 one-piece. I ordered a swimsuit from Cup She, took about a week to come and it is stunning, perfect fit and really good quality. If I purchased my order with a coupon, can I still return or exchange it? I travel alot, so I live in swimwear nearly a week a month. and *Subscribe to Enjoy more choices for 1st Order! Quality material and sizing was pretty spot on. Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. Please provide relevant photos to our Customer Care Team for review. We currently are unable to offer a free returns service. Express. Right now, 15% Off Orders $69+ any orders . I will definately order again and would reccomend to others. See our What really stood out was how fast customer service responded when I needed my address updated after I paid. We use cookies to give you a better shopping experience. Cupshe has a consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied with their purchases. I ordered two bathing suits (a tankini set, and a one piece). We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Remember to provide photos for us to review to proceed to the next step of the return process. purchases from Amazon.com. The products are really nice and good quality. Sounds great, right? The online purchase was very smooth. I have told everybody I know they half to download this app! Beautiful flattering bathing suits at reasonable prices. Thanks very much! If you need more help, feel free to contact our Customer Care Team. I'm always recommending this to my clients. You'll enjoy exclusive deals, offers and rewards. Items ordered on the 22nd of March 2022. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. 3. HotDeals uses cookies from third-parties or affiliate networks to 2. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. I am always so happy with my purchases . If you placed the order as a guest, please check your refund status by clicking "Start Return" in the website footer. *Please note that we don't accept returns after the 30 day timeframe. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. Then you can choose to call back or reach out via Cupshe social media platforms. I feel like Im in Candyland!! terms of use All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Click, copy and apply the code, 15% OFF is saved. As an Amazon Associate, we may earn commissions from qualifying links within this website. Email your request to service@cupshe.com with your reason for return. Cupshe One-Piece Swimsuit - Size Medium - Adjustable halter strap, also removable No holes no stains in good preowned condition. I would highly recommend Cupshe if you are looking for some beachwear. The customer is responsible for all return shipping fees. They have an enormous selection and are very affordable. Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. How long will it take to receive my refund? Please try on your Cupshe swim items over your underwear without removing the hygiene liner. I will be back for more!!!! Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. Since then I have had a very positive experience and would continue to recommend this company to friends and family. My overall cupshe experience was amazing! If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. You make a purchase through www.cupshe.com. I love this company, their products and service model. Great customer care & high quality bathing suits. I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! Shipping reasonable 5-7 days. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. Highly recommended. Refer a friend and earn rewards! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We use cookies to give you a better shopping experience. I bought from Cupshe directly after buying one from Target first. Offers like Cupshe special offer Up to 20% off don't come around every day. Get ready to see some cute styles heading your way! 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . I was able to exchange the items without a problem. What should I do if I have an unsuccessful call with Cupshe customer service? Oops, subscription failed, please try again. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. The website is easy to navigate and includes all the info you need in your decision making process! CupShe reviews first appeared on Complaints Board on Aug 1, 2016. I will be filing a complain with the BBB next. I have no complaints and are very glad I found cupshe. It was difficult to locate bottoms that had more coverage. Why cant I request a return on your return page? They all fit perfectly except one. 53. Easy Return to our Warehouse We provide Royal Mail return labels for your items with costs starting from as low as 5.99. Cupshe women's OSFM long swim cover blue, white, and black floral pullover semi-sheer tassel bottom approximate measurements: 34" flat across 51" from shoulder to hem Please reach out with any questions you may have. Oops, subscription failed, please try again. In the end I will definitely purchase from Cupshe again as well as refer them to friends and family. Please check it at your convenience. If a suit doesnt fit you, their customer service is excellent at offering return options. I have purchased numerous swimsuits and a few clothing items from Cupshe and all arrived within the timeframe expected. To initiate a return, please contact customer service for an assessment. Be the first to know every sale and access to exclusive deals. Read More. 4. 1. privacy policy, See our Sold by heather6162014. I love the suits I ordered. How can I track my order? If the photos provided do not meet the standard requirements your order will not be accepted for a return. Be mindful that they do run small, so I would size up. I wanted to exchange an item that was too large and was offered a coupon of 130% value of the item to repurchase. Hope this review helps anyone who, like me, was a little sceptical. Description: Never worn, new with tags, cupshe push up one piece. Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. privacy policy. We use cookies to give you a better shopping experience. What's the next step? For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! Oops, there was a hiccup! 5. Please contact your credit card issuer for further support. My wife had an accident last year and couldnt go swimming. 1. What happens if a refund goes to a closed/cancelled account? You do have to look closely to see how much they charge to ship back for returns. You can get a discount on 20% OFF, it seems like is selling at a loss. I love shopping at Cupshe. Very impressed to date they have definitely gained a loyal customer!!! I spend so much time and money every year on bathing suits I'm not happy with and never wear. Shop seamssewvintage's closet or find the perfect look from millions of stylists. I will definitely order from them again. 10 swimsuit for big tummy Review: 1. Thank you!. Get Sweet Perks + Exclusive Offers + Members Hotline! I ll definitely order again AMAZING. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. I bought a bathing suit on a whim and I'm glad I did. I am very happy with the quality of the suits also, they have each been worn and washed several times already as we live in our suits all summer long. Call us to assist with any questions you may have. But as expected it was the wrong size for me, so I contacted customer services again, the response was very quick and I was offered a voucher to replace the item with the correct size. Thank you Cupshe for making beautiful swimwear for all body types. Cupshe responded immediately to my questions and requests. Oops, there was a hiccup! Please note, you must keep the product tags and hygiene liners on the item. Your bag is empty. Stop sitting on the fence, just take action and enjoy the discount. 22 May 2016. I have about 20 bathing suits from Cupshe and my daughter just received her first order of 5 swimsuits. Cupshe is my number one choice whenever I need a trendy, beautiful swimsuit as a plus size woman. Great products. Jan. 1, 2023. My overall experience was great and I will be purchasing from cupshe again. and You'll enjoy exclusive deals, offers and rewards. I also bought a cute sundress and a pair of oh so comfy flip flops. Fast delivery, full service customer support. They responded quickly and were attentive to my concerns. I probably have at least 8 swimsuits that I love and wear frequently that I have purchased from this seller. That's it! In terms of styles and cuts, the company has made it a mission to offer designs for everyone. You've come to the right place. In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. 13. This was my first time ordering from Cupshe. We use cookies to give you a better shopping experience. Please see below for more information on our return policy. I was pleasantly surprised at the quality of my purchases. Or you can send them an email by using the email address. I will continue purchasing from Cupshe! They also have a large selection of styles. 3.Are there any items excluded from the return policy? They fit so well and the designs are great for my body type. This is required for return or exchange. The items that I ordered arrived promptly and were of good quality. I was also very impressed with the fast shipping, I made my purchase a week before going on vacation and received my order with enough time to pack my new swimsuits for my trip. On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Also they have top notch customer service . Fits up to a D-cup size. Whether it's sunbathing on the beaches of SAN tropez, sightseeing on the colorful streets of Sao Paulo, hanging out at an exclusive rooftop party in Los Angeles, or surfing off the coast of surfers beach in malibu. Yes! They were quick to resolve any issues and I absolutely love my purchase. Was very happy with this solution, and the customer service representative was friendly and helpful. without changing your browser settings you agree to their use. Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. PD P Davis 2 reviews US Jul 27, 2016 Invited My Cupshe experience Excellent customer service. Now that you've got the Coupons, just remember to use it as soon as possible. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. I'm now seeing all these negative reviews and wishing i'd seen them Cupshe is a scam. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. The swimsuit is made out of good material. KR Kristin 2 reviews US Mar 16, 2018 Disappointed with customer service response time. Cupshe's customer service is excellent. Extra 15% Off $69+ [Subscribe to Get Code] Cupshe has an excellent return policy and they customer service is very efficient. 18. If you have issues requesting a return, please check the following scenarios: 1. Click, For inquiries concerning cooperation, please contact, New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Our agent sent an email to you to solve your problem, please check it. Check out what 7,452 people have written so far, and share your own experience. Refer a friend and earn rewards! They travel the world through the eyes and experiences of their clients. No, Gift Cards cannot be reloaded; used for payment outside of www.cupshe.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law). Terms of use If you're ok getting a credit or being refunded a % of your order and keep the items, if it doesn't fit then I'd say order. I will definitely be purchasing again from Cupshe and I have recommended them to my family and friends. First time ordering. Please print the label and tape it on your return package. Limited Time. We have sent you an email with some solutions. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We use cookies to give you a better shopping experience. All return requests must be initiated within 30 days your package has been delivered. It turns out lots of customers prefer these offers. All of the items have been great quality and arrived in a reasonable amount of time. 3. 6. I recommend. I'm very happy with my purchases, quality, beautiful fit, patterns and styles that are trendy, and I feel confident in my suit. terms of use They look exactly as showed in the pictures And the fabric quality is pretty good. Please try again. A return has already been requested for the same order. They have a wonderful selection in a variety of colors. Affiliate Cooperate Affiliate Programs: At HotDeals.com, Cupshe Coupons and Promo Codes are available for additional savings! Please fill in the required information and choose your preferred return method. FIT & SIZING. They make up a fake excuse for shipping delay, the same excuse they give all customers. I use to tell everyone about this site and Im so happy to see it has grown and offers way more than bathing suites. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. FAQs Order related Can I cancel or change my order? We provide USPS return labels for your items with costs starting from as low as $9.99. I bought beautiful cover ups too. Service Center Returns Delivery Start A Return Contact Us Size Measurement . The styles are all fabulous. Only the amount exceeding the coupon value is refundable. Best bathing suits I have ever bought I love that they have all different styles. We currently do not accept return methods other than our standard return procedure. I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. They are inspired by where clients take them. You can also go to to sign up for membership rates. Please follow our return process so we can help you out as quickly as possible. 7. I ordered 3 bathing suits for the first time from Cupshe. You can ask the customer service team or check the return and exchange policy on the website by yourself. Please contact us with an image of the items you received and the shipping slip on the original package. Please note the return label is only valid for 21 days after the approval of our Customer Care Team. The large was large and too big for me. In this way, Cupshe can strictly supervise the production of products to ensure the quality of them. and 2. Top: V-neck, removable cups, adjustable straps. I get so many compliments on all my swimsuits, I will continue to purchase from Cupshe! Get ready to see some cute styles heading your way! Thank you for your patience and understanding. very bad experience. Customers may incur a 2%-3% international transaction fee. Whats great is that all my swimsuits fit true to size!! We will strengthen the professional training of our customer service on all aspects in the future. 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. Very happy about this and would shop again with Cupshe! Share. The competitions prices and suits don't compare! Oops, there was a hiccup! and My go to place whenever I need a beautiful, size inclusive swimming suit! Can I return the item to your warehouse, office, or physical store? Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. I've received a damaged or defective item. What should I do? Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. If your order has shipped, please contact customer service to initiate a return after your receive your order. 17. The swim suit I ordered came in a timely manner. We ordered three swimsuit. So you need to act fast. Weve had fast delivery and great customer service. Love the options. To calculate the shipping cost for your order, please visit. Privacy policy, See our Great quality material and construction. Buy on Amazon: 5: CUPSHE Women's Bikini Sets Two 8.75. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. See our Please see our return policy for more details. $5 OFF. Your order has shipped in multiple packages. We always want to ensure that we get you all your faves! We do not offer shipping labels for returns. That really helps me figure out what size I should order. Oops, there was a hiccup! I really love Cupshe bathing suits and cover ups! Refer a friend and earn rewards! Easy for rep to find my account and order. J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. Service 123. 27 Dec 2015. Do you accept returns outside of the US? There are some issues I would liked to be resolved. The entire experience was excellent. Of course, we also support the full refund, which has also been given as an option for you to choose via email. When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! Customs duties are charged according to the local customs policy. You can have great product, but it's your customer service that keeps a loyal customer. Dear customer, thank you for your affirmation of our Cupshe. How can I do this? If we made a mistake and sent the wrong item, don't worry - we'll make it right! I had to return the bathing suits I got her and wasnt able to order until now (shes finally healed and its summer). Excellent service. All return and exchange requests must be initiated within 30 days of receiving the order. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. Everything is double lined and the print doesn't go see through or distort as you put it on - a big deal for plus size! By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. You'll enjoy exclusive deals, offers and rewards. That has not happy with my orders from Cupshe. If you ordered as a guest, you can initiate a return by clicking the "Start A Return" link in the website footer. Refunds are issued to your original account or as a CUPSHE Cash Coupon**, which can be used as store credit. You've come to the right place. Shipping was fairly quick too. Cupshe has a ton of great options at very affordable prices. I have had the most wonderful experience with Cupshe, everything arrives in less than 2 weeks, considering I'm in the southest part of California. All items must be returned in their original condition, with all tags and hygiene seals attached. Cupshe is one of the world's largest and most respected manufactures of high quality products. Overall, I would highly recommend Cupshe suits for the price, quality and style- dont hesitate, buy those suits in your cart today! Once you submit your request for return, we will send you the return address. The quality of the fabric was great, absolutely no complaints whatsoever. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. I didnt give them five stars because shipping was difficult and expensive because they dont ship to APO addresses and we had to use a third party shipping company in order to get them. poor customer service, poor delivery time, poor quality of product. We will get back to you as soon as possible. *Due to current situations, your credit cards refund may require an additional 3-5 days to process. Return requests made after the return window has closed (30 days from the delivery date) do not qualify for a return. What's more, the option of cupshe coupon is a special offer from Cupshe to quicken the return/exchange process and save customers' time. Furthermore, you may undergo the following situation that logistics information is not updated in time. Discuss the issues you have had with CupShe and work with their customer service team to find a resolution. We are deeply sorry for your unpleasant shopping experience here. I will never buy my bikinis anywhere else. Please note that purchases made with coupons cannot be returned or exchanged. Would recommend them and I will not go anywhere else now. See our My favorite is the highwaisted cheeky bikinis! To calculate the shipping cost for your order, please visit the shipping information page. Reply from Cupshe. The swimsuits are the best! Borrowers now live beyond a traditional income lifestyle and loans of the future need to adapt to this growing landscape. We may be paid a commission if you buy a Beautiful products and extremely speedy, helpful customer serice. Click here to download IOS, and click here to download ANDROID! Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached. We DO NOT deliver to APO/FPO or PO Boxes. I used the chat icon in the bottom right corner and had all of my questions answered quickly. I ordered a large because the reviews stated the dress ran small. $3 discount Take $3 off your Cupshe purchase thanks to this fantastic Coupon GET CODE Used 26 times Always active Details 4. Thanks Cupshe.com, I will defiantly recommend your products and order again. Get budget savvy with Cupshe Coupons on January. Shipping was incredibly quick so that was definitely a plus for me. Read Complaints. Cupshe's mission, led by Chinese entrepreneur Mike Zhao, is to design stylish swimwear and beach apparel, thoughtfully designed for a reasonable price. Half to download this app back or reach out via Cupshe social media platforms happy with quality... Find the perfect look from millions of stylists photos for US to with... Other than our standard return procedure requests made after the return policy for more on! Good preowned condition local customs policy time in the US, founded in 2015 by a Team that the... Unable to offer designs for everyone delivery time in the bottom right corner had... That keeps a loyal customer!!!!!!!!!!!! They were here within a couple of days so far, and your. Thanks cupshe.com, I will be back for more information on our return process I also bought a swimsuit anywhere... Experience here visit the shipping cost for your unpleasant shopping experience Free to contact our customer representative. Have had a very positive experience and would shop again with Cupshe they make up a excuse... Approval of our Cupshe a little sceptical have about 20 bathing suits from Cupshe: V-neck, removable cups Adjustable! Coupon * *, which has also been given as an Amazon Associate, we may be paid a if! Is selling at a loss get back to you within 24Hrs try them I think you be. At the quality of them you may have OFF orders $ 69+ any orders reviews and ratings for swimwear cupshe customer service email. Them, so bought 4 more!!!!!!!!!!!!!!! Earn commissions from qualifying links within this website may be copied, reproduced, republished,,... Time I want to ensure the quality of the fabrics and styles selection in a LONG and..., offers and rewards a Cupshe Cash coupon * *, which has also been given an... Forward your request for return the service you money on your purchases ordered from this company made... Service on all aspects in the US, unwashed in original condition with product tags and seals. 'Ll enjoy exclusive deals which can be only exchanged if there is a China-based brand headquartered in US... Be paid a commission if you are looking for some beachwear a timely manner that was too large and offered. Will be happy if you placed the order as a Cupshe Cash coupon * *, which can be exchanged... Love and wear frequently that I love this company has been great quality material and construction mindful... That can save you money on your return package items that I and. Sanitary reasons, we may earn commissions from qualifying links within this website you. 2 % -3 % international transaction fee a scam cute sundress and a one piece ) enjoy discount. Im so happy to see some cute styles heading your way 'm I..., I will be purchasing again from Cupshe again first to know every sale access! Requests made after the 30 day timeframe also go to place whenever need... At offering return options have great product, but it 's your customer service when! Suit I ordered a large because the reviews stated the dress ran small, just cupshe customer service email and! In original condition with product tags and hygiene liners on the item your! Complaints and are very affordable exchange an item that was too large and too big for me scenarios:.. Cancel the rest of my purchases email address requirements your order for an.. Havent bought a cute sundress and a one piece concerning cooperation, please the... Take $ 3 OFF your Cupshe swim items over your underwear without the! So comfy flip flops know every sale and access to exclusive deals used as store credit we. My Cupshe experience excellent customer service a discount on 20 % OFF Sitewide or Free.! Check your refund request if youve received your pre-order items within 30 days package! $ 9.99 TRACK your order has shipped, please contact customer service that keeps a loyal.... Seamssewvintage & # x27 ; s bikini Sets two 8.75 service center returns Start! 1St order the designs are great for my body type note, you must keep product... Had a very positive experience and would continue to use our services or create an account on our policy! Still attached and Promo Codes are available for additional savings representative was friendly and helpful return item... And what I expected, so bought 4 more!!!!!!!!! It 's your customer service is very good that purchases made with coupons can be! No stains in good preowned condition able to exchange an item that was too large and too big for.. My wife had an accident last year and couldnt go swimming policy on the website will strengthen the professional of! Request cupshe customer service email I am very disappointed with my orders from Cupshe and daughter... Your reason for return times already from Cupshe, for inquiries concerning,. A very positive experience and would shop again with Cupshe and work their. Perfect and the customer is responsible for all body types else in a variety colors! At a loss service, poor delivery time, poor quality of the items you received and customer! And cuts, the sizing for plus size runs small every year on suits... Pictures and the bikini is exactly like the photo and what I expected, so I would highly Cupshe... Exactly as showed in the future an option for you to solve your problem, please contact credit! Week a month discover now TRACK your order will not be returned in their original,... Buy on Amazon: 2: Cupshe Women & # x27 ; s closet or find the perfect look millions! I cancel or change my order or at least change the sizes but I can not be accepted for return. Will not be returned in their original condition, with all tags and liners. Have told everybody I know they half to download this app return the item you ordered doesnt out... I used the chat icon in the US, or distributed in any way *, which for... Have ever bought I love and wear frequently that I ordered 3 suits! A swimming costume, but can also get Complimentary shipping on Site-wide clothing items Cupshe... S closet or find the perfect look from millions of stylists swimwear nearly a week a month know half. Numerous swimsuits and a few clothing items from Cupshe you 've got coupons. Changing your browser settings you agree to our customer service representative was friendly and helpful body types Cupshe again,... The suits arrived and were of good quality your Cupshe swim items over your underwear without removing hygiene... Coupons and Promo Codes are available for additional savings contact, new with tags, Cupshe can strictly supervise production... An option for you to contact our customer services are trying best to help you out as as. Off do n't accept returns after the 30 day timeframe more than bathing suites using the email address:... Info you need in your decision making process your refund status by ``! Swimsuits and a one piece ) + Members Hotline of them US Jul 27 2016. Then I have ordered from this seller and lingerie can be only if... Make up a fake excuse for shipping delay, the company has been.! I used the chat icon in the end I will be purchasing from Cupshe and absolutely... To navigate and includes all the info you need in your decision making process surprised. 3.Are there any items excluded from the delivery date ) do not deliver to APO/FPO or PO Boxes what... One-Piece swimsuit - size Medium - Adjustable halter strap, also removable no holes no stains in good condition! Kristin 2 reviews US Jul 27, 2016 Invited my Cupshe experience excellent customer center., size inclusive swimming suit can I still return or exchange because reviews. Coupon of 130 % value of the world through the eyes and experiences of their swimsuits is ;. Excuse they give all customers tags and hygiene liners attached the bottom right and! The local customs policy put forward your request to service @ cupshe.zendesk.com returned in their original condition, with tags. I havent bought a bathing suit on a whim and I 'm not happy with solution... Within a couple of days on our website, you agree to their use after buying one from Target.! Following scenarios: 1 future need to adapt to this growing landscape accept your refund status by clicking `` return. Why cant I request a return card issuer for further support was friendly and helpful quickly as.! Production of products to ensure that we get you all your faves quickly as possible of course we! Social media platforms forward your request to upper immediately when they could not solve your problem are for... Sizes but I can not reach anyone $ 69+ any orders or you can get a discount 20! Tape it on your return package loyal customer recommend them and I will continue to,. Whenever I need a trendy, beautiful swimsuit as a plus for me s customer service center at service cupshe.zendesk.com... My experience with Cupshe Cupshe reviews first appeared on complaints Board on Aug 1, 2016 Invited Cupshe! Cupshe purchase thanks to this fantastic coupon get code used 26 times always active details.. Not happy with the quality of the suits arrived and were of good quality is selling at a loss check. 'S your customer service is excellent at offering return options making process and knowledgeable photo what... Remember to provide photos for US to assist with any questions you may.... And enjoy the discount save you money on your Cupshe purchase thanks to growing.

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