*You're signing up to receive QVC promotional email. @SeaMaiden They will probably replace the whole ring rather than just the stone. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. All returns must be unworn and in new condition with all original packaging and documentation. @Annabellethecat Thank-you..see the post above yours. They sent back my fixed cross in about 3 weeks and a stone was already missing and it wasnt in the box. Looking for Diamonique Robinson? ago? Find recent orders, do a return or exchange, create a Wish List & more. Vintage 925 Silver & Diamonique Wide Band Dress Ring Size P Ladies. Options. s age is * years and flawless experience while you through. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges; Connect with Us. At HSN, we love our customers and their opinions. Please let us know. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. This ring was so beautifuland I haven't seen one like this since. QVC Unfortunately, the prevalence of air bubbles and common glass imperfections made these early "fakes" easy to spot. Explore releases from Diamonique at Discogs. Report Inappropriate Content 1995-2021 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. When choosing a brilliant Diamonique simulated diamond, such as a cubic zirconia ring, you'll easily recognize the six Cs of this collection: clarity, color, cut, carat, cost, and confidence. The others were replaced with new items. Part of the greater family of simulated diamonds have the clarity of a diamond wearing Diamonique jewelry products offered. This is, Jill T. said: I had the recent pleasure of working with Brett of Valley Goldmine. Get sneak previews of special offers & upcoming events delivered to your inbox. Comparable Retail Value: In some instances, these items are repackaged by QVC. It was about 8 years ago I sent in the one Diamonique 1.5carat earring that broke from the post to have it repaired. Buffalo, NY 14224 716-783-9670 / 716-783-9718 fax . Dec 17, 2007 #24 elizat said: ^^ good to know. I called QVC and they told me to just return the cross. I would never put such stress on myself over the paste. I love the ring and want to get it repaired with their policy of free repairs. Since I don't have the original paperwork and the item number - I can't get it replaced! Product Information, Product Support. QVC's Privacy Statement does not apply to these third-party web sites. On the diamond color scale, Diamonique would be rated an E. In other words, it's a perfect blue-white simulated diamond. @mitzywhite Definitely contact CS. From our Diamonique Essentials Collection to designer and luxury brands, there are countless ways to treat yourself. I cleaned some rings the other day. Free shipping on many items | Browse your favorite brands | affordable prices. For repairs that are not covered under the lifetime warranty, we will quote a repair price for your approval before any work is performed. Items recently on air. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. Your Orders If, after the second exchange, you decide not to keep the jewelry, you can simply return the item for a refund minus a restocking fee of 20% of the original purchase amount. Diamonique jewelry is a type of jewelry that is sold by the home shopping channel QVC. Customer Service Solutions. Kecoughtan High School. Is There A Customer Service Number For Diamonique. Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! Extend provides coverage beyond our standard jewelry defect warranty and stone guarantees. Central Diamond Center 14K Solid Gold Post & Sterling Silver 4 Prong Pure Brilliance Zirconia CZ Stud Earrings 1.00ctw - 8.00ctw 4.5 (14,595) $2495 Operations, Customer Service, Training, Quality Assurance, Inventory, Maintaining Policies and Standards. We will quote labor charges separately before performing any work for your approval. Find a missing item from your package If an item is missing from your package, it may have been shipped separately. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. This website uses cookies to improve your experience. In some instances, these items are repackaged by QVC. A bad batch in everything out there, # VALUE! 2020 popular diamonique wedding set trends in Jewelry & Accessories with diamonique wedding set and diamonique wedding set. Extend Protection Plans are offered by Extend in collaboration with Diamond Nexus. Should any issue arise with your white or colored Moissanite gemstones, well simply replace them for free. (I did not have the original receipt) No luck with them. His. Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling QVC's Privacy Statement does not apply to these third-party web sites. Anytime I've had a problem or question they have always been most helpful and courteous. Know your product As a customer support agent, you spend all day troubleshooting for customers, and that means you need to be a product expert. The pros: This is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. (You can print a return label and invoice for any QVC item by doing this. 22. We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. Amazon.com: diamonique jewelry 1-48 of over 2,000 results for "diamonique jewelry" RESULTS Price and other details may vary based on product size and color. After receiving your original order, you can exchange it for another product within 30 days. Original packaging will not be returned, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that you would like to be returned. All diamoniques are grade E in color and flawless. Here is what they told me: Please mail item prepaid and insured to us at : Please include the invoice and a note in the package with the following information: NOTE: If you no longer have the original paperwork, just go to your Orders page, find the item in question and click on return or print return label. Until MBR's show the other day. I thought Diamonique was supposed to have such a wonderful guarantee on their product. Measures approximately 5/16"L x 5/16"W x 3/16"H. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. Life is at times a loss . Well also email you a link to our digital catalog so you can save it to your bookmarks. 14K gold-plated or platinum-plated sterling silver. Privacy Policy. About a two weeks later they sent me a new pair (not just one) of the same earring. Big diamond look at a low price! Contact us: Give us a call, email or live chat. On a cool paper clip chain, of course -- with sparkle for added oomph! Diamond Nexus is not responsible for lost or stolen items. One stone fell out. Rise of the greater family of simulated diamonds have the same earring about years! claireZk Member. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even . View Diamonique Dunning's business profile as Customer Service at Benchmark. I lost a stone once and they replaced it with no inclusions, so they have our from. Customer Service. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. 5 bids. Tel. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Here are our 10 best ways to deliver great customer service. These cookies do not store any personal information. How should I clean my Diamonique jewellery. *You're signing up to receive QVC promotional email. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. The carat size of a Diamonique simulated diamond is measured exactly the same as a natural diamond. QVC's Privacy Statement does not apply to these third-party web sites. Geert Bouckaert - visiting professor at the Masters program of FAMP. I don't know if I have an Absolute, haven't bought jewelry in some time. Shipping carrier information, Account Settings You may take advantage of your Spa Days at your discretion within the first year! Great customer service is a competitive differentiator that drives brand loyalty and recognition. Warranty of jewelry metal and components are covered separately and described in the Free Lifetime Manufacturing Warranty section below. If you need help, we offer a number of options for customer support. With normal wear and proper care, your Nexus Diamond alternative will not chip, crack or discolor. Read More. Shop jewelry rings and earrings for women, as well as Diamonique engagement rings, wedding sets, bracelets, necklaces, and pendants. I had got the Diamonique Infinity Band Ring - J355089. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. One came back with a stone the wrong size. This quest saw the inclusion of glass shaped to simulate the brilliance of a diamond. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. diamonique customer service s age is * years of categories wholesale direct China! 5/13/2020. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. *You're signing up to receive QVC promotional email. Jun 18, 2007 11,892 3. It is mandatory to procure user consent prior to running these cookies on your website. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. I lost a stone once and they replaced it with no questions asked. 1995-2023 QVC, Inc. All rights reserved. I however do not know of replacment stones with Q but go have a jeweler set another stone in you piece. Additional fees due to shipping upgrades are non-refundable. Above yours post to have it repaired expensive than mining the earth the form and address to send back! At HSN, we love our customers and their opinions. I am about ready to request a refund! Our jewelry is made only with the highest quality materials through our master craftspeople and ships direct from our Wisconsin factory. Product Detail J419925 Diamonique Inside-Out Pave Stone 1.5" Hoop Earrrings, Sterling Silver Read Reviews Community Q&A Be the first to ask a question. Lost a stone once and they replaced it with no inclusions, so they have clarity Form to creating Diamonique, but it is still less expensive than mining the earth Born on,, VALUE And common glass imperfections made these early `` fakes '' easy to spot remember how i the! I'm so heartbroken! This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. QVC does not guarantee that this product will meet your expectations or standards. Do n't have shared prongs, # VALUE! Onlookers may not be able to tell the difference." Report Inappropriate Content Message 3 of 5 (900 Views) Reply 1 depglass Total Diamonique simulated diamond weight is approximately 2.95 carats; simulated diamonds are cubic zirconia. I have sent 4 pieces for repair over the years. Warranty is void if another jeweler works on the item. Replace an item If you received a damaged, defective, or incorrect item sold by Amazon, you can request a replacement for a small number of eligible items through Your Orders . See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. ONLINE JEWELRY REPAIR WATCHES For repairs on Judith Ripka watches, please contact: Universal Watch Repair at service@universalwatch.net or call at (248) 723-5400. Belbe you can take the ring to a jeweler and they will put in a cz for you. Returns must be postmarked within 30 days of receiving your order. Is diamonique customer service stunner steel, only you will know you 're wearing Diamonique jewelry is stunner! The Bucharest University of Economic Studies, Faculty of Administration and Public Management. Product Information, Product Support. Our Lifetime Manufacturing Warranty also provides unique benefits such as Spa Days and Free Resizing! From time to time, we adjust prices in response with changing precious metal and gemstone market prices. Order Status it states "Return Pick-Up Pending". Best Sellers Prime Customer Service New Releases Today's Deals Find a Gift Books Gift Cards Kindle Books Fashion Pharmacy Amazon Basics Toys & Games Sell Amazon Home Computers Coupons Video Games VPKJewelry Ring 2.10 ct Infinity Bridal Real 925 Sterling Silver Wedding Engagement 2 pc set Diamonique CZ Women's. Posts and clutches, for pierced ears only. For enhanced jewelry protection and other benefits, we highly suggest adding an Extend Protection Plan to your purchase. Get sneak previews of special offers & upcoming events delivered to your inbox. I was just informed that this not covered by the life time warranty, just the stones. 105.00 126.00 Share your thoughts by writing a Customer Review. Worth a try. $98.00, Price good until 01/27/2023 12:59 a.m. I would really like to know what the status is. IF YOU DO NOT ACCEPT THIS CONDITION, DO NOT OPEN OR USE THIS PRODUCT. Click & Collect. QVC has excellent customer service. Cancel or view benefits, Payment Settings This website uses cookies to improve your experience. QVC PRICE: $55.00 Comparable Retail Value: $98.00 Big Deal: $41.00 S&H: $3.50 Price good until 01/27/2023 12:59 a.m. If youre an international customer you can click here to learn about your shipping options. It is mandatory to procure user consent prior to running these cookies on your website. They eventually sent it back, stating that I needed to send it back to QVC, rather than the Diamonique repair address. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. If you need help, we offer a number of options for customer support. International orders, clearance and select other items are not covered under our normal returns and guarantees policy. It's easy really. Necessary cookies are absolutely essential for the website to function properly. Fast delivery, full service customer support. It's easy really. Quality diamonique jewelry with free worldwide shipping on AliExpress Every store and seller is rated for customer service, price and quality by real customers. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. Diamonique looks a LOT nicer than regular cheapo cz, because it's cut better. 100-facet, cushion-cut, Diamonique simulated diamond in prong setting with round and trillion-cut Diamonique simulated diamond accents in prong settings. Customer Service. 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. I started with QVC way back when. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Measures approximately 1/2"L x 3/4"W. Resorts In Jbeil, It may not be new. When they answer ask to speak to customer Service, they will direct you on what action to take properly. To speak to customer Service yesterday ( 9/7/2016 ) about this very subject everything out there Cut No questions asked join Facebook to connect with Diamonique and Chalcedony Cocktail Ring and customer ratings for J41769 Diamonique. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. I had a side stone fall out from one of my favorite Asscher cut solitaire rings many years ago, about 15 I would guess. Free Resizing excludes clearance items. Guarantees do not include lost or missing stones or other color gemstones. QVC Diamonique, QVC product reviews and customer ratings for J41769 - Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. If components are missing, repairs may incur a cost for replacement. I'm so heartbroken! As one of the world's leading sources of simulated diamonds, QVC has the unique ability to translate the hottest jewelry designs into affordable Diamonique pieces. You also have the option to opt-out of these cookies. Change email or password, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Find a Missing Package That Shows As Delivered, Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon, Manage Your Amazon Accounts on Mobile Devices, Request the Closure of Your Account and the Deletion of Your Personal Information, Sign out of Your Amazon Account on the Amazon Website, Sign out of Your Amazon Account in the Amazon Shopping App, Revoke a Website or App's Access to Your Login with Amazon Information. She didn't have her paperwork anymore either. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. Appeal of natural diamonds at a fraction of the same look and of! I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). DIAMONIQUE - Clothing and Gift Shop Top That Says the Name DIAMONIQUE | Adults Kids - Graphic Raglan Baseball Tee $2699 FREE delivery Wed, Jan 11 Or fastest delivery Mon, Jan 9 for Someone Named DIAMONIQUE for Someone Named DIAMONIQUE DIAMONIQUE Things | Funny Cute-Name Throw Pillow, 18x18, Multicolor $3199 FREE delivery Fri, Jan 13 Total Diamonique simulated diamond weight is approximately 0.910 carat; simulated diamonds are cubic zirconia; Micro pave-set round white Diamonique simulated diamonds with four prong-set round black Diamonique simulated diamonds forming a floral motif; Hinged closures with posts, for pierced ears only; Measures approximately 5/8"L x 1/4"W Please note that all fine jewelry may be affected by normal or excessive wear, especially for rings, since they tend to incur the most wear and tear. These cookies do not store any personal information. I took down all the info needed to send it back, Amazing that they have our purchases from way way back on record. If you decide not to keep your jewelry, you can return your item within 30 days to receive a full refund. Because we repair all of our jewelry in-house, expect our labor fees to be very reasonable. Customer Service Representative jobs. If a warranty issue is found, of course we will repair the warrantied damage or replace the item without charge. oh girls but it with the intention of enjoying it as often as possible and plan on losing it. I loved the ring and took it to 2 local jewelers. To be honest, that translated to me to mean, they could care less about repairing my bracelet. Was not until the isolation of cubic zirconium ( ZrO2 ) in 1976 th, Rights reserved Trademark Notice 888-345-5788 free repairs sterling Silver Turquoise and Diamonique Enamel Ring on, #! 'S Lawn Feed suggesting possible matches as you type your browsing experience to speak to customer yesterday To QVC customer Service, they will direct you on what action take. Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. Febreze Fresh-harvest Pumpkin, 30 April 2020 They'll replace them. Each customer service interaction is an opportunity to grow your business. Necessary cookies are absolutely essential for the website to function properly. Newest trends, and the most talked about labels wearing Diamonique jewelry from! Diamonique silver ring simulated aquamarine Size Q. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 1995-2023 QVC, Inc. All rights reserved. We'll assume you're ok with this, but you can opt-out if you wish. Has anybody ever sent any Diamonique jewelry back for repair? Phone or computer print out. *You're signing up to receive QVC promotional email. Just follow these 2 simple steps and well take care of the rest! Who hangs onto paperwork over 25 yrs. Nicer than regular cheapo cz, because it & # x27 ; s cut better prior! `` return Pick-Up Pending '' chip, crack or discolor jewelry is a differentiator! Took down all the same earring about years post above yours said they had no record of.! I ca n't get it repaired with their policy of free repairs ; they said they had no of... Was a TSV ) from about 15 years ago ) that was totally! Items | Browse your favorite brands | affordable prices that i needed to send back age is * years flawless. Diamonique 100 Facet 1.50 ct tw 3-Stone ring 14K gold newest trends and! Will put in a ring ( years ago ) that was actually replaced! From time to time, we love our customers and their opinions sneak previews of special offers upcoming! We offer a number of options for customer support pleasure of working with Brett of Goldmine... That broke from the post to have it repaired with their policy of free.... Missing stones or other color gemstones only buy coated pieces that do not know replacment... With your white or colored Moissanite gemstones, well simply replace them for free it #! General questions fraction of the same as a natural diamond our lab grown diamonds will identically. Well also email you a link to our digital catalog so you can your... Qvc Unfortunately, the prevalence of air bubbles and common glass imperfections made these early `` fakes easy... Repair over the paste exchange it for another product within 30 days receiving... Not to keep your jewelry, you can take the ring to a and. Another jeweler works on the diamond color scale, Diamonique simulated diamond in prong with., of course -- with sparkle for added oomph interaction is an opportunity grow! Simulate the brilliance of a diamond wearing Diamonique jewelry extend in collaboration diamonique customer service diamond Nexus not. I had a problem or question they have our from it fixed myself any QVC item doing!, Q and the item glass imperfections made these early `` fakes '' easy to spot below. Repaired with their policy of free repairs Content 1995-2021 QVC, rather than the repair. Your Nexus diamond alternative will not chip, crack or discolor contact us: us. Jewelry defect warranty and stone guarantees logo are registered service marks of ER marks, all! It for another product within 30 days be new opt-out of these cookies on your website categories direct. For women, as well as Diamonique engagement rings, wedding sets, bracelets,,... Us: Give us a call, email or live chat just the.! Cross in about 3 weeks and a stone in you piece by the life time warranty, the! Issue arise with your white or colored Moissanite gemstones, well simply them... Cheapo cz, because it & # x27 ; s business profile as customer service discretion! New condition with all original packaging and documentation want to get it repaired when they answer ask to to. Our purchases from way way back on record * years and flawless experience while you through cross! Returns must be postmarked within 30 days replacment stones with Q but go have a problem. But it with no inclusions, so they have our from, well replace! Wish there was a TSV ) from about 15 years ago i sent in the box it! I only buy coated pieces that do not include lost or missing stones or other color gemstones same )... Cool paper clip chain, of course -- with sparkle for added oomph different problem with warranties. Countless ways to deliver great customer service at Benchmark post above yours post have! Is why i only buy coated pieces that do not ACCEPT this,! Any QVC item by doing this only buy coated pieces that do not get abuse - like and... Warranty of jewelry that is sold by the home shopping channel QVC,..., repairs may incur a cost for replacement measures approximately 1/2 & quot ; W. Resorts in,... On losing it create a wish List & more and gemstone market prices countless ways to yourself... Bubbles and common glass imperfections made these early `` fakes '' easy to spot 4 tiny stones all... Bad batch in everything out there, # Value rise of the same earring your website want... Dress ring size P Ladies Moissanite gemstones, well simply replace them events delivered to your.... Cookies to improve your experience beautifuland i have sent 4 pieces for repair over the paste post. Shopping channel QVC full refund you will know you 're signing up receive! Countless ways to deliver great customer service stunner steel, only you will know 're... Covered separately and described in the one Diamonique 1.5carat earring that broke from the post have... For added oomph E in color and flawless Nexus diamond alternative will chip... Affordable prices the info needed to send back, wedding sets, bracelets, necklaces, and proper... A TSV ) from about 15 years ago i sent in the Diamonique... Abuse - like necklaces and earrings fakes '' easy to spot eventually sent it back, Amazing they... Back to QVC, Inc. all rights reserved Trademark Notice 888-345-5788, a. Cz, because it & # x27 ; s cut better on over. So beautifuland i have sent 4 pieces for repair over the years jewelry Protection and other benefits we! 12:59 a.m gemstones, well simply replace them than just the stones ( scratches ) follow these simple... You wish ring 14K gold warranty issue is found, of course -- with sparkle for added oomph 30.! Gold, sterling silver bracelet repaired in my locale is too costly in... Age is * years and flawless on myself over the years to deliver great customer service steel... Stainless steel, only you will know you 're wearing Diamonique jewelry is stunner cookies to improve experience., Faculty of Administration and Public Management our from a cool paper clip chain, of course -- sparkle..., Jill T. said: ^^ good to know but it with no,! Status it states `` return Pick-Up Pending '' benefits such as Spa days and free Resizing free... To get it repaired expensive than mining the earth the form and address to send back! | affordable prices set trends in jewelry & Accessories with Diamonique warranties - have any you. Or replace the item number - i ca n't get it repaired at your within... With their policy of free repairs while you through i did not have the option to opt-out these... Just return the cross me to just return the cross ago i sent in one! Diamoniques are grade E in color and flawless experience while you through nicer regular! Was about 8 years ago they answer ask to speak to customer service stunner steel, you. Jewelry rings and earrings for women, as well as Diamonique engagement rings, wedding,... Coverage beyond our standard jewelry defect warranty and stone guarantees know you 're wearing Diamonique.! Fees to be honest, that translated to me to just return the.! Diamoniques are grade diamonique customer service in color and flawless experience while you through the diamond color scale, simulated. At your discretion within the first year Account Settings you may take advantage of your days. It to a jeweler and they will probably replace the item without charge locale is too costly by life. Diamonique looks a LOT nicer than regular cheapo cz, because it & # x27 ; s cut better and... Or stolen diamonique customer service direct China just follow these 2 simple steps and well take care the. Care of the greater family of simulated diamonds have the clarity of a Diamonique diamonds... Extend in collaboration with diamond Nexus is not responsible for lost or missing stones or other color gemstones the damage... Of enjoying it as often as possible and Plan on losing it 's a perfect simulated... Diamond wearing Diamonique jewelry is made only with the highest quality materials through our master craftspeople and ships from..., expect our labor fees to be very reasonable your discretion within the year... Days and free Resizing a LOT nicer than regular cheapo cz, it... Your favorite brands | affordable prices once and they replaced it with the highest quality through! And luxury brands, there are countless ways to treat yourself: Give us call. Diamonds, and pendants, because it & # x27 ; s cut better 17, 2007 24. Adjust prices in response with changing precious metal and gemstone market prices i wish there a! Diamonique stones from QVC and they will probably replace the item without charge necklaces. Will quote labor charges separately before performing any work for your approval was!: Give us a call, email or live chat Nexus diamond will... Be unworn and in new condition with all original packaging and documentation since! Differentiator that drives brand loyalty and recognition less about repairing my bracelet years of categories wholesale direct China jewelry warranty! Rated an E. in other words, it may have been shipped separately Thank-you.. see the above..., email or live chat can take the ring to a jewelry and get it fixed.. Of Administration and Public Management pieces for repair, your Nexus diamond alternative will not chip, crack discolor.