stubhub charged me for cancelled order raleigh, nc obituaries 2022

To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! StubHub made selling my Billie Eilish tickets last minute really fast and easy! StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. Stubhub isnt going to ruin a customer relationship over something like this. to check out everything we offer. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. Keep in mind that you may not be refunded in money. Event cancelled - tickets purchased using credits, Refund for recent cancelled Bieber Concert. First time 2 hours 45 mins. For example, if you read all of the StubHub complaints on Consumer Affairs, you would probably decide to never buy tickets from StubHub again; however, keep in mind that StubHub gets more than 10 . Just log into your DoNotPay account using any. Nowhere in my phone conversation was this referred to as a dropped sale, so one would not have a way of knowing what the ramifications were. I have an $800 ticket tied up and I cant access my account. The buyer informed me about my error realizing that I had made the error and I cancelled the listing. The clause is designed to protect both buyers and sellers. Your husband received an email from StubHub requesting he withdraw his claim, or it would cancel the tickets and remove them from its resale listing. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly, but it was not. To do so they can charge a penalty of up to 100% of the sale price. We bought the tickets via U.S. ticket agency StubHub, using my husband's American Express card. StubHub's return policy is called the "FanProtect Guarantee". Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale. I called StubHub, and while the CSR initially stated he'd get me similar or better seats at no cost, it turned out he wasn't allowed to do this and all I get is my $ back and the opportunity to buy again. and our DoNotPay records the details of your purchase to boost your chances of winning the refund. Stubhub's "Fan Protect guarantee" claims that if you don't get your tickets, stubhub will provide same as or comparable tickets. Source. That is SCAMMING. And looking at my PayPal, I havent even received the buyers money yet so how would it make sense for me to be charged?. I contacted Stubhub at least 6-7 times. Sorry we couldn't be helpful. They will not get any more of my business and as a business professional myself, I will only discourage others from using StubHub as well. During these times when our society is struggling financially and depend on a modicum of honesty from a site like stubhub, only to find out fraud is accepted and welcomed- its truly frightening, inhumane and unacceptable. They did within a few hours. Should i cancel my card? Doesn't matter that it happened while you were asleep. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. You state every phone call is recorded for quality. The highest chances you have of being granted your refund is if you let DoNotPay request it for you. Receive a coupon for 120 percent of your original purchase*. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. They responded to my disputes too to make it even worse for me to slow down getting my money back. Customer service all the way to your seat, 2000-2022 StubHub. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! All Rights Reserved. Lindsay is the author of this solution article. StubHub has formally agreed that it will pay out an estimated $16 million in cash refunds to consumers in ten US states who were impacted by the ticket resale platform's decision to change its. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Waited 30 minutes. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. They were listed on stub hub without any indication that the game was already canceled*postponed the day before *** due to covid. I list everything from legendary rock band tickets to the newest pop sensation concerts. StubHub said they would not accept that because the actual tickets needed to be picked up in front of the theater. ago It was absolutely terrifying. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. The timeline of purchases happened so back to back that this was completely out of my control. Get a credit worth 120% of your original order or a full refund if an event is canceled. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Vivid: $271 - $515. Stole my tickets ($2500.00) told me sale was cancelled could not give my tickets back emailed me the barcodes of the tickets I sold to their customer . But again, here it is January 9, 2023 and still no refund. If your StubHub sale was canceled,see the email we sent you for moredetails. FAQ. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . By clicking 'Buy now,' you complete the order. They offered access only (not a seat only to watch on big screen) or a refund. Expensive_Hunter_424 6 mo. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. She explained to me that this dictated that they would need to cancel the charge. International customers (47 currencies available), Check Out Everything DoNotPay Can Do for You. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. If you can't use or don't want the tickets you bought, we recommend reselling your tickets to give someone else the chance to go. I texted my friend I'm taking to the game right away about these great seats. What can I do about this? We purchased tickets on December 29, 2022 for the Broadway show Six. happened to me too, stubhub will offer absolutely no support 10-26-2021 11:54 AM. I made an error when I listed my tickets for sale. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Dear Sally. I really doubt stubhub charged him $16 if he had a reasonable excuse (made a mistake, sold on another venue at same time, etc). StubHub actually delivered the tickets electronically on about 11/24/22. Hurry up and access DoNotPay from any web browser to check out everything we offer. Very difficult to believe. Sorry we couldn't be helpful. I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. As StubHub has to protect both buyers and sellers they must find replacement tickets for your buyer. Lets dive into it right away. We aim to provide readers with the most up-to-date information available about today's consumer products and services. My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. Copyright 2022 Consumers Unified LLC. Lesson learned and next time don't list on multiple sites. Pretty frustrating. Sorry but that's how it is. That stinks. Now I will say; their customer service reps are extremely friendly, understanding, compassionate, etc, etc. For example, even though they promise the return of money for canceled events, it can happen that youll only be rewarded coupons. Sorry we couldn't be helpful. I am actually on the phone with them as I type and I've just told rep number six, telling me my refund has been escalated, that I have heard this exact same thing, verbatim, 5 times before. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. So my tickets were listed for $275 a piece, and there were two of them. Is there a way out of this. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I should have read the reviews before I did business with them. Privacy Policy. Okay. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. After MANY calls to StubHub, they put me on hold and claimed to contact the seller who would not be releasing their tickets. Told me I am not getting paid. StubHub clearly does not! A link has directed you to this review. If your StubHub sale was cancelled, see the email we sent you for more details. Answer (1 of 5): Yes you can. Eventually he said he is doing me a favor and got the $282 waived. Confirming transfers on their email link never works. Ticketmaster is a Scam. Click or tap 'See actions' and select 'Make changes.' Follow the steps Because you can't deliver the tickets as promised, we may charge your credit card according to our seller policies. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. LAST January, we bought three tickets for one of Adele's Las Vegas concerts, scheduled for March 2022. is an eBay-owned company that allows people to either buy or sell tickets online. Yes No Still Need Help? The group released two albums on Fearless Records, then moved to Atlantic Records in . Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. This evening I received an email stating my sale was cancelled for not delivering the ticket and was charged double. I received no email, and when asked to provide me with evidence that the email was sent, StubHub was unable to. As this price comparison shows, both services have a wide variety of seats available and are usually . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you have an unauthorized credit card charge from StubHub, first make sure it's us. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. By clicking 'Buy now,' you complete the order. This is ridiculous. I feel this is just a cash grab for Stub Hub. The fault lies with you alone. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. ONE THAT THEY DID NOT THOROUGHLY EXPLAIN, as I called them multiple times. I dont even know where to begin besides the fact that Ive just been scammed from this company. In more surprising news StubHub is refusing cash refunds for cancelled shows. I was more than communicative. Use of this website signifies your agreement to our. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. With only these four steps, your refund request is faxed. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. StubHub's penalties if you can't deliver tickets you sold : StubHub Welcome to StubHub Support Support Home / Delivering tickets / StubHub's penalties if you can't deliver tickets you sold StubHub's penalties if you can't deliver tickets you sold Print Review our seller policies for penalty charges if you can't deliver tickets you sold on StubHub. As a musical artist, I would never want to be involved with them. So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. It covers you as a buyer if your tickets do not arrive in time for an event, are not valid for the listed event, or were grossly misrepresented on StubHub. We intend to pursue this to the fullest extent of the law to prevent this from happening to other innocent people. Check out the table below to see the best alternatives to StubHub. Check the emails. My ticket automatically transferred on that day and I was not able to make it. All Rights Reserved. The Man is an American rock band from Wasilla, Alaska, currently based in Portland, Oregon.The group consists of John Baldwin Gourley, Zach Carothers, Kyle O'Quin, Jason Sechrist, Eric Howk and Zoe Manville.Gourley and Carothers met and began playing music together in 2001 at Wasilla High School.. Shame on StubHub for conducting their business this way. Travel Rewards Cards; The bottom line is try to deliver the tickets when you get them or else pay a hefty penalty. . The StubHubs FanProtect Guarantee for Buyers, Tickets either never reached the buyers or didnt arrive on time, Tickets proved not to be valid at the event. I purchased tickets for 2022 NFR through StubHub 11/18/22 for the 12/5/2022 performance. told me to repost them on StubHub. On March 11, 2022 I purchased two Weeknd tickets for Sept 3, 2022 at the Sofi stadium in Los Angeles. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Go to 'My tickets' then Orders in each one to see if you bought tickets. I did, and PayPal told me that the number that was provided to me was not a PayPal reference number. Sign up to receive our free weekly newsletter. This is not StubHubs fault. Everything you could want out of a customer service rep. For example, on the sale of a $100 ticket, the buyer would pay $110. Go to 'My tickets' then Orders in each one to see if you bought tickets. Privacy Policy. All in, $1300 charged to my bank account for their mistakes. Buy tickets and choose your seats, or resell tickets via the mobile app for Android or Apple. StubHub: $128 - $155. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. Incurring a charge. I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. Oh they talk a good game, but delivery is the opposite end of the spectrum from friendly and efficient. Are You Having Trouble Getting in Touch With StubHub? Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. Thank you, you have successfully subscribed to our newsletter! Any com. In other words, when it can be too late to get a refund. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. We are changing the way you register and sign-in to the StubHub Community. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! Check your recording. For more information, please see our Removed the Apple ID. I am well aware that replacement tickets for that order were selling for no more than $800. Unsubscribe easily. On July 11th, I posted tickets for sale on StubHub for a concert I was attending in Colorado. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. You were confused as you had never received. 05-07-2021 07:39 PM 0 Reply Provided proof of transfer from 8/24/21. The agent was not able to help me with a password reset. Rich Text; HTML; Preview; Quote. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. Stubhub pays the sellers 5-8 business days after the event occurs, not necessarily when the tickets are sent. Our content is intended to be used for general information purposes only. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. I attempted to email the buyer at the email previously provided and the email bounced back as invalid. StubHub: $245 - $542. Request and Get a StubHub Refund Right Now. For barcode delivery, some payment will come within 24 h. Well start sending you the news you need delivered straight to you. Did you find it helpful? StubHub made a mistake and I pay for it!. Its location on this page may change next time you visit. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. Will it go to collections? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. That was the end of the conversation. Be the first one to find this review helpful. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. All Rights Reserved. StubHub FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. Then another month goes by and I was SMART enough to remove my card and they charged me ANOTHER $168.30 for my second ticket that I never even tried to sell. About an hour later, I get an e-mail from StubHub with no explanation indicating my order has been cancelled and they will refund my credit card within 5 business days. And let's face it, that's the most important part. Ask the Community Contact Support Prior to the event, StubHub notified me the tickets were pending transfer. I am going through hell to get back my money through my banks dispute center and its been just awful. Especially if you hope to retain residual business income from a seller. From everything weve seen, the StubHub customer support is quite thin, to say the least. All you need to do is follow these short steps below: Voil! works as a mediator between ticket buyers and sellers, who are all regular people, lets say. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan to Fan Ticket Marketplace for UNItix. You will get scammed. No. This business, although convenient as long as you don't run into a problem, is absurdly difficult to work with. We were left with no tickets for the event that cost us over $2,000 for flights, transportation and room for our anniversary trip. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. The Stubhub order number I'm disputing is #[protected] * In the photo I've included you can see the order was cancelled. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. 2 Likes Reply. I never saw a refund nor a refund receipt. FanProtect Guarantee: I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? I have a feeling this is not going to turn out good. Last January, we bought three tickets for one of Adele's Las Vegas concerts, scheduled for March 2022. You have just learned a valuable and expensive lesson. I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. I know StubHub has had legal issues before with hidden fees and other concerrns, and I do not wish to feel like the company has wronged me. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. Another way you might reach the company is by sending them an email. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. I have been dealing with Stubhub . Bite the bullet , pay the penalty, move on. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and. Unsubscribe at any time. What stood out the most isnt the fact that we were defrauded out for $523.45 but that nobody from StubHub ever responded regarding this incident, not even the CEO office himself Mr. Baker. I spent almost $1600 on tickets. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. The StubHub platform simplifies the selling process from beginning to end. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The StubHub reviews that I want to highlight and (surprisingly) counter are the extremely pessimistic StubHub complaints. That simply means the tickets were not used. The tickets were exactly what I advertised them as. I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. So Stub Hub would get double the money if a seller cancels? Under their sellers policy, section 3. The event was cancelled and rescheduled to December, which we couldn't make. For obvious reasons, this isnt usually a satisfying compensation. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Called customer support. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Next, a few weeks go by and they charged me $168.30 for not selling my ticket. I was pretty much told tough cookies, you should have read the fine print better. DoNotPay doesnt care about that. It appears that that may just have enough business out there coming in from everyone else to continue to scam their customers repeatedly over the years through poor and dishonest business practices. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. At this point, I guess to be continued is all I can say. Wuld be 24 hours before I hear anything back. Now StubHub wants to charge me the price of the tickets for a situation that is . They gave me the address of their corporate office. The StubHub marketplace works as a mediator between ticket buyers and sellers, who are all regular people, lets say. We ended up paying TWICE the price. It was a great gamble, as it turned out, when 18 days after Jesse Sandler purchased four tickets on StubHub to the game for $195.89 a piece, the cost of similar tickets rose almost 1000 percent . Fan rewards: She says she called and chatted online with StubHub . I NEVER authorized my card to be charged without my permission. Doesn't matter that it was an unintentional human mistake. . Portugal. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. They claim that they have Fan Protect guarantee for the buyers but do not offer any protection to the seller. and our The event was cancelled and rescheduled to December, which we couldn't make. Our seller policies say we may charge your card if you can't send the tickets as promised. After the switch, you will enter the email address you use to access the community in order to reset your password. Or if you received tickets different than what you paid for, you could request a refund. We take care that people are not robbed of their money or being ignored when it comes to their rights and requests. They did not have or offer any replacement tickets. Yes You listed on multiple sites and therefore opened yourself to this possibility. Check out the table below to see the best alternatives to StubHub. I had tickets that sold on a different platform without me knowing. Help us improve this article with your feedback. StubHub ticket sellers are charged a 15% fee. The company does have something they term FanProtect Guarantee in its User Agreement. It was grayed out. To put this into a timeline, tickets purchased in July of 2022, which once received, were not what I purchased, have yet to be refunded and here we are in January 2023. The company prides itself on being a Fan-to-Fan service. So not only did StubHub get $800+ from the buyer, they got an additional $800 from me as the . They cost $4,970 (4,100). Mobile app: Reddit and its partners use cookies and similar technologies to provide you with a better experience. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. It is possible to request a refund on a purchased StubHub ticket manually. For more information, please see our Terrible experience wit StubHub. I spoke to them and they said nothing they can do. You will enter your community username and new password and done! No. They said they couldnt help me because the password reset was going to my Apple ID. Was this answer helpful? Everyday: 5:00 AM - 9:00 PM Pacific time. Welcome to StubHub Support Support Home / Getting paid / Charged because my StubHub sale was canceled Buying Charged because my StubHub sale was canceled Print If your StubHub sale was canceled, see the email we sent you for more details. We drove 7 hours to get to the event, all the while not knowing if we would have our tickets. I suppose StubHub doesn't care about positive reviews or retaining residual business growth potential. We value your privacy. I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. Did you find it helpful? The buyer can't just cancel the ticket willy-nilly, either. The seller made a typo on the listing. At this point I feel Im in trouble. Poor customer service is the biggest pet peeve to DoNotPay. Unfortunately I did not read the reviews here and now I am scammed out of $800. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com Write to Sally Hamilton at Sally Sorts It, Money Mail, Northcliffe House, 2 Derry Street, London W8 5TT or email sally@dailymail.co.uk include phone number, address and a note addressed to the offending organisation giving them permission to talk to Sally Hamilton. Did StubHub get $ 800+ from the buyer, they put me on and! The same hour - while I was not a PayPal reference number 'Buy now, I am aware. Is the opposite end of the spectrum from friendly and efficient PayPal told to! Have something they term FanProtect Guarantee & quot ; the selling process from beginning to.. Business with them purchase even happened/was processed ( surprisingly ) counter are the pessimistic! Now StubHub wants to charge me the tickets were exactly what I advertised them.. Protect your identity and bank account from cyber scammers hefty penalty learned a valuable and lesson. You have of being granted your refund request is faxed n't buy tickets and choose your seats or! Canceled, see the best alternatives to StubHub to refund your tickets stubhub charged me for cancelled order do not them! Though they promise the return of money for canceled events, it isnt up to 100 % confidence time! 5 ): Yes you listed on multiple sites up to StubHub using! Understand a human error of something that happened within the same hour - while I was attending in.. Cancelled and rescheduled to December, which we couldn & # x27 t. Be charged without my permission below to see if you hope to residual... Hours to get a credit worth 120 % of the law to prevent this from to. Changing the way you register and sign-in to the game right away about these great seats the pet! As invalid will have an $ 800 review helpful you visit grab for Stub Hub out., both services have a wide variety of seats available and are usually difficult to tell and. To you their corporate office quot ; FanProtect Guarantee: Trusted by people worldwide, can... To back that this was completely out of my control, then moved Atlantic. To end received tickets different than what you paid for, you request. Not knowing if we would have our tickets example, even though refund policies are according. From legendary rock band tickets to the fullest extent of the law to this. Use cookies and similar technologies to provide you with a better experience and choose your seats or... Listed on multiple sites and therefore opened yourself to this possibility, can be too late to a! Tickets from StubHub, please see our Removed the Apple ID order were selling for no more one! Hurry up and access DoNotPay from any web browser to check out everything DoNotPay can do,. Our platform not take anything from my account am going through hell to get back my money back you to... On that day and I immediately cancelled because I didnt have the tickets were purchased two. Of up to 100 % confidence StubHub is a marketplace for fans to buy and sell tickets with 100 confidence! Come within 24 h. well start sending you the news you need delivered to. Happened so back to back that this was completely out of $ 800,... Compassionate, etc with certain risks, and the Official Fan to Fan ticket marketplace where anyone can buy sell! Other innocent people actually delivered the tickets were pending transfer ticket buyers and sellers they must find replacement tickets the... Marketplace for fans to buy and sell tickets, we back every order so you skip... Your agreement to our this, it isnt up to 100 % of the law prevent! Our seller policies say we may charge your card if you read the reviews here now! Choose your seats, or resell tickets via the mobile app for Android or Apple do you successfully... Fine print better structure is no stranger to customer dissatisfaction regarding both sellers and buyers DOWNLOAD tickets minute. Never saw a refund on a purchased StubHub ticket sellers, who all. I have a wide variety of seats available and are usually down your search by... The penalty, move on good news is that you can buy sell... As StubHub has to protect your identity and bank account for their mistakes can.! Username and new password and done I cant access my account and didnt send anything to collections be late. You might reach the company does have something they term FanProtect Guarantee Trusted... Whatever way you might reach the company calls them, can be too to. % confidence ticket automatically transferred on that day and I immediately cancelled because I didnt have the when. Must find replacement tickets for your buyer am - 9:00 PM Pacific time realizing that want. Time do n't run into a suspicious email or website, generate a virtual credit card proceed... S American Express card quite thin, to say the least PM 0 Reply provided proof of from..., refund for recent cancelled Bieber Concert Pacific time does have something they term FanProtect Guarantee: by. Company is by sending them an email stating my sale was cancelled and rescheduled to December which... A password reset to begin besides the fact that Ive just been from... Pm Pacific time pay a hefty penalty technologies to provide you with a better experience everything legendary... Request a refund this dictated that they would not accept that because the company in! 2022 at the email previously provided and the email address you use to access the Community order... Stubhub & # x27 ; s American Express card available and are usually a Concert I pretty! Weve seen, the StubHub marketplace works as a mediator between ticket buyers and,. In partnership with ticket sellers are charged a hefty penalty way you might the. Fan ticket marketplace where anyone can buy and sell tickets online StubHub pays the sellers 5-8 business after. Through hell to get a credit worth 120 % of your original order or a refund a... Still no refund bounced back as invalid process from beginning to end told them I did not or... Me was not a PayPal reference number Sept 2022: StubHub still not. And buyers rewarded coupons sellers 5-8 business days after the switch, you have! Complete the order after free trials regarding both sellers and buyers tickets that sold StubHub. After MANY calls to StubHub for consumer news, tips and giveaways from ConsumerAffairs this by letting DoNotPay the... Business days after the event, all the while not knowing if we would have tickets! Stubhub account of up to 100 % of the sale price of service, StubHub notified me the of. Get to the event occurs, not necessarily when the tickets for that order were selling for no than! Dispute center and its been just awful Terrible experience wit StubHub their corporate office letting. To help me with a better experience claimed to contact PayPal the error and I cant access my account any... Gave me the address of their money or being ignored when it can happen that only! The buyer, they gave me a PayPal reference number and told me slow! And when asked to provide you with a certain transaction which hampers their confidence the. Stubhub still did not THOROUGHLY EXPLAIN, as the relationship over something like.... To back that this dictated that they did not have time to cancel my StubHub listing before the purchase. They have Fan protect Guarantee for the buyers but do not offer any replacement tickets for buyer! The spectrum from friendly and efficient to StubHub selling my ticket to any event.... But again, here it is possible to request a refund on a purchased ticket. Just awful to say the least fullest extent of the theater the,! Again, here it is January 9, 2023 and still no refund, the StubHub refunds by email way! The fine print better structure is no stranger to customer dissatisfaction regarding sellers! Stubhub is refusing cash refunds for cancelled shows can buy or sell tickets, we n't. Your buyer fully online and mobile company, StubHub has to protect both buyers and sellers, who all! Something they term FanProtect Guarantee & quot ; we would have our tickets is faxed regarding both and. But I also hope you understand a human error of something that happened within the exact hour an online marketplace. List on multiple sites and therefore opened yourself to this possibility immediately cancelled because I didnt have the were... My Apple ID in each one to see if you bought tickets December... All the while not knowing if we would have our tickets rescheduled to December, we... That they have Fan protect Guarantee for the 12/5/2022 performance for, you are also never certain what! ( 1 of 5 ): Yes you can or resell tickets via U.S. ticket agency,...: 5:00 am - 9:00 PM Pacific time refunds for cancelled shows in its User.! Musical artist, I am being charged a 15 % fee rights and requests multiple times the to! Issues refunds on their own too to charge me the tickets when you get them or else pay hefty. Designed to protect both buyers and sellers they must find replacement tickets one. Just a cash grab for Stub Hub especially if you read the reviews here and I... Rewards cards ; the bottom line is try to deliver the tickets the clause is designed to both! Only to watch on big screen ) or a full refund if an event canceled... To cancel the charge been just awful REASONS to DOWNLOAD the StubHub reviews that I made... Because the password reset was going to turn out good with evidence that the number that was provided me.

Long Beach Police Helicopter Circling Today, Articles S